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The System Scanner Tool opens a Notepad file. How do I run the scan to see my results?

The System Scanner Tool should open in your default web browser immediately after running the .exe file downloaded from our website. If Windows® Notepad opens (usually opening a file named sysprofile.htm) when you run the downloaded file, we recommend setting (or resetting) Internet Explorer® as the default browser. The scanner is fully functional with all popular browsers but the steps below can be followed if you encounter problems:

To make Internet Explorer the default browser:

1. Open up the Control Panel

2. Select the Default Programs icon

3. Select Set your Default Programs

4. Select Internet Explorer

5. Select Set this program as default

6. Select OK

You can now double-click on the System Scanner file if you have downloaded it to your computer, or run it from

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