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If you have an issue or a question we're here to help.

Why does my PayPal® Account Need to be Verified and Confirmed?

04-二月-2020

Verifying your PayPal account ensures a higher level of confidence in the buying process and reduces the risk of fraud for both you and Crucial®.

What is the Meaning of FCA Origin?

04-二月-2020

A free carrier (FCA) is a trade term requiring the seller to deliver goods to a named airport, terminal, or other place where the carrier operates.

Why Was my Order Canceled?

04-二月-2020

If you received a cancellation notice from us by email in most cases it's because we were unable to validate key information on your order.

What's Crucial's Return Policy?

04-二月-2020

All our products come with a 45 day money back guarantee period. If you order one of our products using our Crucial® System Scanner or Crucial Advisor Tool on our site, we guarantee they will be compatible or your money back.

How Do I Claim Tax Exempt Status on the Web Site?

04-二月-2020

To claim (and save) tax exempt status in our online store, you will have to create a Business, Government, Educational, or VAR (Value Added Reseller) entity account.

Crucial Order and Tax FAQ

04-二月-2020

View a list of some of our most frequently asked questions about our order and tax policies.

What Is Covered under the Limited Warranty?

04-二月-2020

We guarantee that our products will be free from defects in both materials and workmanship affecting form, fit, and function.

How Will My System Warranty Be Affected?

04-二月-2020

Opening up your system and adding Crucial® upgrades should in no way void your original warranty.

System Scanner opens a notepad text file

04-二月-2020

The System Scanner Tool should open in your default web browser immediately after running the .exe file downloaded from our website.

General Sales Tax Questions

04-二月-2020

We are legally required to collect sales tax in the states where Micron has a business presence.

Can I Submit a Purchase Order?

04-二月-2020

We can offer Net 30 credit terms to qualified customers with an active order history or applicants who place an initial order of $2,000 or more and show potential for buying memory on a regular basis.

What Is a Temporary Authorization of Funds?

04-二月-2020

When placing an order with Crucial.com your credit card statement could show two pending charges. The first is to check there is a sufficient balance available, the second to clear the final sale.

Can I Place an Order Using a Purchase Order (EMEA)?

04-二月-2020

Government funded agencies are automatically approved for Net 30 Terms. We offer Net 30 credit terms to qualified business or VAR customers with an active order history (£1,200/€1,500 ex VAT or more in the past three months).

General VAT questions for the EMEA region

04-二月-2020

General VAT questions for the EMEA (Europe, the Middle East, and Africa) region.

How Do I Cancel or Change My Order?

04-二月-2020

To cancel or change an order, first check the status of your order to ensure that it has not already shipped. If a cancel option is displayed, you may cancel or change your order online.

媒体垂询和产品样品

03-六月-2021

如需联系我们的公共关系团队,敬请访问“新闻联系人”页面。公关团队负责提供关于产品样本的信息,并处理任何媒体垂询。

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